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Job Description/Employment Application

vomFASS Madison is a European Market and Tasting Room. We feature Extra Virgin Olive Oils, true Balsamic Vinegars, Wine, Craft Spirits & more! The name vomFASS means “From the Cask” in German. The vomFASS concept was born in Southern Germany over 25 years ago. In 2007, Father and Son team David and Justin Gibson opened the first US store in Madison, WI.
vomFASS, both locally and internationally, prides itself on providing the highest quality products for our customers. Working with small family producers throughout the world vomFASS ensures only the finest products make it into our stores and onto your table.
Working at vomFASS Madison is a lot like making a great meal. It takes effort and attention to detail, but it's also fun. We act as guides. Introducing people to this product line is always an adventure and reconnecting with returning customers and discussing their culinary journey is a delight.
SEASONAL SALES ASSOCIATE
Contributes to the success of our vomFASS Madison (VFM) store by inspiring customers on all points of their product discovery. This role seeks out customers to assist with product information, location, pricing, and availability as well as processing returns and sales transactions. The Seasonal Sales Associate reports to either a General Manager (GM) or Store Manager (SM).
JOB DUTIES AND RESPONSIBILITIES:
  • Greets and engages guests upon their arrival to our store.
  • Provides an exceptional customer experience according to customer service standards. Proactively seeks out customers to determine needs, assist in sampling process and sell items.
  • Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
  • Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual sales goals.
  • Shares product assortment and services such as product sampling, filling and labeling bottles, gift wrapping, or as directed by a manager.
  • Consistently follows all vomFASS Madison policies and standard operating procedures (SOPs).
  • Maintains a clean store environment, including restrooms.
  • Processes a variety of transactions accurately and efficiently via the point-of-sale system (POS) including, but not limited to, sales, returns, price checks, etc.
  • Ensures stocks and replenishes the sales floor using FIF0 and according to visual standards.
  • Records time worked, accurately and according to VFM policy.
  • Demonstrates exceptional verbal and written communication skills with employees, customers, and store management team.
  • Protects customers, employees, and company assets. Notifies Manager on Duty of safety risk or threat in the store.
  • Additional responsibilities as assigned by Manager on Duty (MOD), General Manager or Store Manager.
Essential Functions:
  • Ability to communicate verbally and work cooperatively with employees and customers.
  • Ability to remain in a stationary position for up to 3 hours at a time.
  • Ability to move about the workplace selling to customers and retrieving merchandise from storage and/or sales floor.
  • Ability to grab, reach, push, pull, bend, stoop, kneel and crouch to demonstrate, retrieve and/or replenish merchandise.
  • Ability to work a varied schedule including nights and weekends as business dictates.
  • Ability to ascend/descend ladders to retrieve and/or move merchandise.
  • Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
  • Regular and predictable attendance.
  • Ability to lift and/or move merchandise weighing up to 35 lbs.
Experience and Required Qualifications:
  • 1 year retail sales experience (preferred).
  • Must be at least 18 years old.
  • Proficient in POS Systems.
vomFASS Madison Core Competencies for Everyone:
  • Focus on the Customer: You inspire and delight your customers.
  • Be Genuine: Your communication style is respectful, effective, and sincere.
  • Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
  • Take Ownership: You are committed, responsible and provide solutions.
  • Achieve Results: You meet and exceed goals and expectations.


This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. vomFASS Madison has the exclusive right to alter this job description at any time without notice. 

DOWNLOAD EMPLOYMENT APPLICATION
Please send completed application (and resumé when possible) to justin@vomfassmadison.com